Medical Home Services
A medical home is not a physical place, but a model of how health care should be. The Community Health Clinic recognizes how hard it is to navigate your way through the complex medical system, especially when you have a genetic condition. 'These conditions are often complicated and involve visits with multiple specialists.
Making and keeping track of appointments, remembering lab work and testing to be done, and compiling all of the information from many sources can be overwhelming. The CHC is in a unique position to help families dealing with complicated health care needs. We know how important it is to consider all the care needed to ensure the best possible health outcomes for our patients with genetic conditions. Appointments at the CHC may take 2 - 3 hours because we want to know our patients on a personal level and to understand their concerns.
A Medical Home is…
Patient/family-centered – a team of medical providers involves the patient and family in medical care planning
Coordinated – with the family and with other healthcare providers
Accessible – both in physical location as well as after hours and emergency access
Comprehensive – looking at the whole picture/the whole person (mental health, social situation, education, non - medical resources, addressing barriers to care)
Continuous – across the life span (or if just pediatrics – helping with transition issues)
Compassionate—we take the time to get to know our patients
Culturally appropriate - understanding your values and way of life
Concerned about Quality and Safety – striving to stay on top of the best and safest medical practices
Benefits of the CHC as a genetics medical home:
Our health care team gets to know you and your family, listens to your concerns and values your input
We have a knowledge of rare genetic conditions and how they might impact all of the body’s systems
You’ll receive better healthcare that can reduce illness, eliminate unnecessary testing, and reduce healthcare costs
Improved communication between your family and other healthcare providers
What the CHC can do for you as your medical home:
Coordinate appointments with other specialists
Address transportation issues, financial concerns and other barriers to medical care
Provide educational and other support resources
Proactively address your questions and concerns